The year 2025 marks a strategic milestone for QNB Tunisia, a subsidiary of the QNB Group, the leading financial institution in the Middle East and Africa.
It confirms the bank’s gradual return to equilibrium following the strategic turnaround initiated in 2021.
Driven by rigorous management, strengthened governance and the continuous optimization of its operations, the bank is consolidating its sustainable repositioning in the market while maintaining its role as a key partner in economic development.
Strong growth in financial indicators
At the end of fiscal year 2025, QNB Tunisia recorded solid growth in its commitments. Outstanding commitments reached 2,196 million dinars compared with 1,887 million dinars in 2024, representing an increase of more than 16%.
Commitments to the public sector also continued their upward momentum, reaching 672 million dinars versus 466 million dinars in 2024, confirming renewed confidence from national institutions.
The investment portfolio—composed mainly of Treasury Bonds and National Loans—amounted to 599 million dinars, compared with 558 million dinars in 2024, further enhancing the bank’s contribution to macroeconomic stability.
The quality of the credit portfolio continued to improve thanks to proactive risk management. The ratio of non‑performing loans decreased to 20%, down from 27% in 2024, reflecting the clean‑up efforts undertaken since 2021 in line with the roadmap established in coordination with the Central Bank of Tunisia.
Stabilization of deposits with improved structure
Deposits reached 1,552 million dinars with a marked improvement in their structure.
This performance was driven by a 14% increase in savings, which reached 167 million dinars versus 146 million dinars in 2024, and a 12% rise in demand deposits, totaling 422 million dinars compared with 376 million dinars in 2024.
Through the diversification of its investment solutions and the deployment of segmented offers for Retail, Corporate and Institutional clients, QNB Tunisia is strengthening both its liquidity base and its commercial attractiveness.
Operational performance and return to equilibrium
The 2025 fiscal year stands out for a sharp reduction in the deficit, the result of the restructuring and recovery strategy deployed over the past four years. Net Banking Income grew by 12% to reach 79 million dinars, compared with 70 million dinars in 2024.
This performance was supported by improved interest margins, efficient resource management and greater revenue diversification.
Operating expenses remained under control thanks to an operational efficiency policy, while the cost of risk continued its normalization, reflecting the structural improvement of the credit portfolio.
Shareholders’ equity reached 265.5 million dinars, ensuring resilience in the face of market changes.
Prudential ratios remain well above the regulatory thresholds set by the Central Bank, with a solvency ratio of 25%, a liquidity ratio of 170%, a classified‑loan coverage ratio of 70% and a loan‑to‑deposit coverage ratio of 114%.
Excellence in governance and ESG commitment
QNB Tunisia aligns its governance framework with the international standards of the QNB Group and the directives of the Central Bank of Tunisia. Strengthened internal control and compliance mechanisms ensure rigorous management of credit, market and operational risks.
In 2025, the integration of ESG criteria became an intrinsic element of the bank’s strategy.
Key initiatives include sustained support to microfinance institutions to promote financial inclusion and entrepreneurship among vulnerable populations. The bank is also investing in financial education through learning programs for primary school students.
Digital transformation is accelerating within the bank, with the rollout of new solutions and products tailored to customer needs.
Finally, the bank’s commitment to public health is reflected in logistical support for Aziza Othmana and Béchir Hamza hospitals, as well as collaborations with the National Blood Transfusion Center and breast‑cancer awareness campaigns.
CEO Statement
Mr. Lotfi DEBBABI, CEO of QNB Tunisia, stated:
“The year 2025 marks a major turning point for QNB Tunisia. Our results validate the resilience of our business model and the relevance of our strategic decisions. Beyond the imminent return to profitability, we have strengthened the foundations for sustainable and responsible growth. In a complex economic environment, our adaptability and customer proximity remain our greatest assets for the future.”